Our strength is our people
Lottotech is a place where we let our people be themselves; each and every small spark makes the extraordinary out of the ordinary working towards the same goals! To what do we owe our continued success? Teamwork, strong values and a passionate team whose vision is to make a difference in people’s life. Thanks to our magicians’ commitment and resolve, we are constantly facing our challenges head-on, are successfully overcoming them and are always on the lookout for new opportunities. Teamwork, strong values and a passion for making a difference are integral aspects of Lottotech continued success! Our ability to overcome challenges and looking forward to new opportunities are through the resolve of our people, the strength of our brand and reputation.
Extraordinary Starts with You!
Our magicians: the team behind the magic
Creativity, uniqueness, and individuality! These are the values we promote. We believe in creating the extraordinary out of the ordinary, and this is a result of each and every small spark that is achieved when our people can be themselves. Our strength: a group of different people working towards the same goal.
Our strength: a group of different people working towards the same goal.
How We Work?
It is never just about work at Lottotech.
HOW DO WE CREATE MAGIC?- Every single day, our people face new challenges and enjoy more opportunities and adventures. We curate our processes so that our team members can achieve the extraordinary though new experiences and by exploration, without forgetting the humane aspect. Our working environment allows team members to discover their unique superpower and discover new versions of themselves; they are always evolving and are learning how to improve. We allow our people to outgrow and move beyond their comfort zone.
- Our focus is on innovation, constant encouragement, support, and improvement. We believe that this is the best way to develop, retain talent, sustain employee engagement and create the best place to work.
We make extraordinary happens by ….
- Unlocking possibilities
- Inspiring, motivating & empowering Teams
- Being flexible with a focus to create Win- Win and innovative solution
- Flying high within a diverse community of talents …
- Recognizing & celebrating Success
- Rewarding Performance & Great Attitude
Discover Our Team!
Join our talent Community – Discover your Future
Key Role / Responsibilities:
- The role consists of addressing equipment onsite technical issues dispatched by Customer Experience Department, and the distribution of consumables & other marketing support items. The technical intervention and consumables distribution on the field to be carried out in an effective manner to ensure on-time delivery and meeting the business service level.
- To assist the Senior Technical Services Representative /Senior Technical Services Engineer in planning and organizing day-to-day Technical Service Representatives activities and intervention on the field. Establish and update processes for Technical Service activities and deliver comprehensive status reports to reporting line/management.
- To assist the Senior Technical Services Representative /Senior Technical Services Engineer and Technical Service team in repairs and maintenances of Lottery retailer equipment and electrical equipment at workbench location.
- To maintain, analyze, troubleshoot, and repair lottery terminals; performs upgrades and preventative maintenance.
- To assist the Senior Technical Services Representative on records /documents equipment problems and work performed; enters information into database to establish terminal or part history, frequency of failures, and actions taken; creates reports.
- To provide inputs in establishing the Technical Service team roadmap
- To deliver training/advise to retailers for proper operation of their equipment and electrical system.
- To respond to troubleshooting calls as dispatched by the Customer Service Department.
- To troubleshoot to restore malfunctioning equipment to working order which may include swapping failed equipment, cleaning and/or minor adjustments to the malfunctioning component.
- To perform new terminal installation, testing, and retailer training under guidance of the Senior Technical service
- To organize and clean depot and repair facility.
- To assist in routine hardware and software moves, additions and changes.
- To use HAP approach for projects and activities management
- To develop relationships with various departments & end users in support of existing & changing requirements
- To provide adequate retailer support on equipment and network to ensure minimal downtime/disruption
Profile:
- Diploma in IT and/or any qualifications in Electrical, Electronics and Telecommunication
- 2-3 years’ experience with electronic and electromechanical devices
- Knowledge of software applications, processes and procedures
- Knowledge of analog electronics, digital circuitry and communications
- Solid communications skills and the ability to analyze problems and alternatives and develop conclusions and recommendations.
- Ability to follow checklists and procedures; exercise sound judgment within general guidelines.
- Valid driver’s license and acceptable driving record at time of appointment and throughout employment in this position.
If you feel that you have the right profile, please send your CV and letter to: [email protected]
Not Later than Monday, 25th August 2025
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